Privacy Policy

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Last updated: 28 April 2026

WorkPilot collects only the information required to operate job management, invoicing, diary scheduling, and field service workflows. We process personal and business data with access controls, audit logging, and encryption in transit.

Data We Collect

  • Account information (name, email, role, contact details).
  • Customer and work-address records entered by authorized users.
  • Job, diary, timesheet, invoice, quotation, and office task data.
  • Files uploaded for operational use (images, notes, signatures, documents).

How We Use Data

  • Provide and improve WorkPilot services and support.
  • Enable scheduling, reporting, invoicing, and operational collaboration.
  • Maintain service security, integrity, and compliance obligations.

Storage and Security

Data is stored in secured infrastructure. Access is role-based and restricted to authorized users. Offline mobile submissions are stored locally on device until synchronized.

Retention

Data is retained for active operational, legal, and accounting requirements, and then archived or removed according to your organization's policy.

Your Rights

You may request access, correction, export, or deletion of applicable personal data through your organization's administrator or support contact.

Contact

For privacy requests, contact your account administrator or official WorkPilot support channel.